Last Updated: July 2026
Introduction
This Cookies Policy explains what cookies are, how we use them on our website, and your choices regarding their use. By using our website, you consent to our use of cookies in accordance with this policy.
What Are Cookies
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your device after you close your browser until they expire or you delete them. Session cookies are temporary and are deleted when you close your browser.
How We Use Cookies
We use cookies for several purposes to enhance your browsing experience and improve our services:
Essential Cookies
These cookies are necessary for the website to function properly and cannot be disabled in our systems. They are usually set in response to actions you take, such as setting your privacy preferences or filling in forms. Essential cookies include:
- Cookie Consent: Records your cookie preferences and consent choices
- Session Management: Maintains your session state as you navigate through the website
- Security: Helps detect and prevent security risks
These cookies do not store personally identifiable information and are exempt from consent requirements as they are strictly necessary for the operation of our website.
Functional Cookies
Functional cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we use. These cookies help:
- Remember your preferences and settings
- Remember information you have entered in forms
- Provide enhanced features based on your previous interactions
If you disable these cookies, some or all of these services may not function properly.
Analytics and Performance Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This information helps us:
- Count visits and traffic sources to measure website performance
- Understand which pages are most and least popular
- Identify how visitors navigate through the website
- Improve website functionality and user experience
All information collected by these cookies is aggregated and anonymous. If you do not allow these cookies, we will not know when you visited our site and will not be able to monitor its performance.
Local Storage
In addition to cookies, we use browser local storage to store certain information on your device. Local storage serves similar purposes to cookies but can store larger amounts of data and does not automatically transmit data to our servers with each page request.
We use local storage for:
- Storing your cookie consent preferences
- Remembering selected services during the booking process
- Improving website performance by caching certain data locally
You can clear local storage data through your browser settings, similar to clearing cookies.
Third-Party Cookies
Some cookies on our website may be set by third parties when you visit pages with embedded content or use third-party services we integrate with our site. We do not control these third-party cookies, and you should check the relevant third-party websites for information about how they use cookies.
Third parties whose cookies may be set on our website include:
- Payment processors for secure transaction handling
- Analytics providers for website performance monitoring
- Content delivery networks for optimized content serving
Cookies We Use
Below is a detailed list of cookies used on our website:
Strictly Necessary Cookies
| Cookie Name | Purpose | Duration |
|---|---|---|
| cookieConsent | Stores your cookie consent preference | Persistent (1 year) |
| sessionId | Maintains your session state | Session (deleted on browser close) |
Functional Cookies
| Cookie Name | Purpose | Duration |
|---|---|---|
| selectedService | Remembers your selected service for booking form | Persistent (7 days) |
| lastSubmission | Stores recent form submission data for confirmation | Persistent (24 hours) |
Managing Cookie Preferences
You have several options for managing cookies:
Cookie Banner
When you first visit our website, a cookie banner appears allowing you to accept or decline non-essential cookies. You can change your preferences at any time by clearing your browser's cookies and local storage, which will cause the banner to appear again on your next visit.
Browser Settings
Most web browsers allow you to control cookies through their settings. You can set your browser to:
- Block all cookies
- Block third-party cookies only
- Delete cookies when you close your browser
- Notify you when websites set or access cookies
Please note that blocking or deleting cookies may impact your ability to use certain features of our website and may affect your user experience.
Browser-Specific Instructions
For information about managing cookies in specific browsers, please visit:
- Google Chrome: Settings > Privacy and security > Cookies and other site data
- Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Cookies and website data
- Microsoft Edge: Settings > Cookies and site permissions > Cookies and site data
Impact of Disabling Cookies
If you choose to disable or decline cookies, please be aware that:
- Some features of our website may not function properly
- Your user experience may be affected
- We will not be able to remember your preferences
- Form functionality may be limited
- You may need to re-enter information more frequently
Essential cookies cannot be disabled as they are strictly necessary for the website to function. If you disable these through your browser, certain parts of the website will not work.
Do Not Track Signals
Some browsers include a "Do Not Track" (DNT) feature that signals to websites you visit that you do not want your online activity tracked. Currently, there is no industry standard for how DNT signals should be interpreted or responded to. Our website does not currently respond to DNT signals, but we respect your cookie preferences as expressed through our cookie banner.
Updates to This Policy
We may update this Cookies Policy from time to time to reflect changes in technology, legislation, our business operations, or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with a revised date. We encourage you to review this policy periodically.
If we make significant changes to how we use cookies, we will notify you by posting a notice on our website or through the cookie banner when you next visit.
Contact Us
If you have questions about our use of cookies or this Cookies Policy, please contact us at:
Email: [email protected]
Address: 47 Whiteladies Road, Clifton, Bristol BS8 2LS, United Kingdom
More Information
For more information about cookies and how they work, you can visit:
- Information Commissioner's Office (ICO): www.ico.org.uk
- All About Cookies: www.allaboutcookies.org