Last Updated: July 2026
Acceptance of Terms
By accessing and using this website or engaging our vehicle rental services, you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our website or services. These terms constitute a legally binding agreement between you and our company.
Service Description
We provide business class vehicle rental services in the Bristol area. Our services include the rental of premium vehicles for business and personal use, subject to availability and the terms outlined in individual rental agreements.
Information presented on this website is advertising in nature and designed to provide general service information. It does not constitute a binding offer or guarantee of specific vehicle availability, pricing, or service provisions.
Eligibility Requirements
To rent a vehicle from our service, you must meet the following requirements:
- Be at least 25 years of age
- Hold a valid UK or international driving license for a minimum of 3 years
- Provide acceptable identification and proof of address
- Meet our insurance eligibility criteria
- Have a valid payment method for rental charges and security deposit
We reserve the right to refuse service to any individual who does not meet these requirements or at our discretion.
Booking and Reservations
Booking inquiries submitted through our website or via email do not constitute confirmed reservations. A rental becomes confirmed only upon receipt of our written confirmation and completion of all required documentation.
Vehicle availability is subject to verification at the time of booking. We make reasonable efforts to accommodate requests but cannot guarantee specific vehicle models or features.
Advance booking is required for all rentals. Same-day or immediate availability requests cannot be guaranteed.
Pricing and Payment
Prices displayed on this website represent standard rates and are subject to change without notice. Final pricing will be confirmed in your rental agreement and may vary based on:
- Rental duration and specific dates
- Vehicle category and availability
- Seasonal demand fluctuations
- Additional services or requirements
Full payment is required prior to vehicle collection unless alternative arrangements have been agreed in writing. We accept major credit and debit cards. A security deposit is required for all rentals and will be returned following vehicle return and inspection, subject to any applicable deductions.
Vehicle Use and Restrictions
Rental vehicles must be used in accordance with the following conditions:
- Vehicles may only be driven by the named renter or additional authorized drivers listed in the rental agreement
- Vehicles must be operated in compliance with all traffic laws and regulations
- Smoking is prohibited in all vehicles
- Pets are not permitted unless specifically authorized
- Vehicles may not be used for racing, competitive events, or driving instruction
- Vehicles may not be taken outside mainland UK without prior written authorization
- Mileage limitations, if applicable, must be observed as specified in the rental agreement
Insurance and Liability
All rentals include comprehensive insurance coverage as specified in the rental agreement. The renter remains responsible for:
- Any excess amounts as specified in the insurance policy
- Damage resulting from violation of rental terms
- Personal belongings left in the vehicle
- Traffic violations, parking fines, or penalties incurred during the rental period
The renter must report any accidents, damage, or mechanical issues immediately upon occurrence. Failure to report incidents may result in additional liability.
Vehicle Return
Vehicles must be returned by the agreed date and time in the same condition as provided, with the same fuel level. Late returns without prior authorization may incur additional charges. Early returns do not entitle the renter to refunds for unused rental days unless specifically agreed in writing.
Cancellation Policy
Cancellations must be made in writing via email. Cancellation terms vary based on timing:
- More than 7 days before rental start: Full refund of payments made
- 3-7 days before rental start: 50% refund of rental charges
- Less than 3 days before rental start: No refund
We reserve the right to cancel bookings due to vehicle unavailability, mechanical issues, or other circumstances beyond our control. In such cases, we will provide full refund of payments made or offer alternative arrangements.
Website Use
You agree to use our website only for lawful purposes and in accordance with these terms. Prohibited activities include:
- Attempting to gain unauthorized access to our systems
- Transmitting viruses, malware, or harmful code
- Collecting or harvesting information about other users
- Using our website for any fraudulent or malicious purpose
- Violating any applicable laws or regulations
Intellectual Property
All content on this website, including text, images, logos, and design elements, is owned by us or our licensors and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without explicit written permission.
Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our website or services. Our total liability for any claim related to our services shall not exceed the amount paid by you for the specific rental in question.
We do not guarantee uninterrupted or error-free operation of our website. We reserve the right to modify, suspend, or discontinue any aspect of our website or services without notice.
Indemnification
You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses arising from your violation of these terms, misuse of rental vehicles, or breach of any applicable laws or regulations.
Dispute Resolution
Any disputes arising from these terms or our services shall be governed by the laws of England and Wales. Both parties agree to first attempt resolution through good faith negotiation. If negotiation fails, disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Severability
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
Changes to Terms
We reserve the right to modify these Terms of Use at any time. Updated terms will be posted on this page with a revised date. Your continued use of our website or services following any changes constitutes acceptance of the modified terms.
Contact Information
For questions regarding these Terms of Use, please contact us at:
Email: [email protected]
Address: 47 Whiteladies Road, Clifton, Bristol BS8 2LS, United Kingdom